[ 
Mood: Sleepy ]
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Currently: Listening to CBC Radio ]
So P&G got back to me and this is what they said.
| Quote: |
| Thanks for contacting us.
I’m sorry your child’s diaper leaked, and I’m sharing this report with the rest of our team. Babies can outgrow the absorbency of a diaper before they outgrow the fit. Your child may be ready to move into the next size diaper for added absorbency and protection. The weight ranges on our packages overlap and are only meant to be guidelines for fit. Other things you might consider are: – baby’s age If you’re also noticing gel on your child’s skin, it’s most likely the absorbent gelling material we use in the padding to absorb wetness. This ingredient has a long history of safe use in a variety of products and has been in Pampers and Luvs diapers for more than two decades. Absorbent gelling material (AGM) is closely related to ingredients widely used in cosmetics, in food processing, and as binders in medicine capsules. When added to our diapers, the AGM is dry and granular, but it forms a gel as it absorbs liquid. It’s perfectly normal to see some gel on the skin from time to time, especially if the diaper is heavily saturated. We know your baby’s comfort is most important, and our diapers are designed to take care of your little one’s needs. Thanks again for writing. P&G Team |
My response? I find it fascinating that it is somehow my or my child’s fault that we had repeated leaks.
We had no leaks with the Huggies newborn product that were given to us as baby shower gifts by other parents. Clearly these people already knew what we have discovered; which product is superior.
I am also baffled by the reference to the gel in their response. I mentioned nothing about a gel in my letter. This leads me to think that they have had many complaints about this product and have simply developed a generic response to deal with them.
That tells me all I need to know.